Fair Priced & locally owned
Strata Management
in the Northern Rivers

ABOUT 

A locally owned and independent Strata Management Agency for Strata Schemes that want quality service without paying premium prices. 

Small to medium size Strata Schemes tend to pay a huge yearly premium to receive service from large strata management companies, yet don't tend to often need such high-level management, however, still require the everyday financial and administrative strata functions and online strata facilities such as Bpay, credit card and direct debit payment options, viewing the schemes documents, finances, personal levy history and more.

Virtual Strata is recognised as one of the leading new strata solutions within the industry for small schemes. We provide you with fair priced and knowledgeable strata management services with a strong focus on harmony, compliance and unbiased advice. Even better, you have access to detailed hands-on management and specific tailored solutions when or if the need arises by one of the most respected and experienced managers in the industry.

As a small boutique agency, located on the border of Northern Rivers NSW, we provide owners with qualified experience and efficient strata management services where owners know and deal directly with their Strata Manager, who is also the Director. 

We welcome you to join Virtual Strata.


ABOUT  imageABOUT  image

 Michelle Russell - Licensee

 Michelle Russell - Licensee image
I'm Michelle Russell (Class 1, Licensed Strata Manager & Real Estate Agent). 
I hold over 20 years' experience within the strata industry, was a top finalist within SCA- Strata Communities Australia NSW for small business and innovation and was a 'rising star' finalist in the Australian-mumpreneur Awards in 2001.


I hold a Bachelor of Commerce, major in Business Law & Demography from Macquarie University and a Diploma in Finance & Broking. Having grown up with family running Strata Agencies and both parents being Accountants, trust accounting, accurate financials and audit policies are ingrained. 
I created my own successful agency in 2016 and during Covid decided like many others to shift my family and busy life from Sydney to the boarder of NSW/QLD.


I saw a niche in the Northern Rivers market where smaller Strata Schemes were paying higher than average prices for limited services. Being a quieter region should not limit a Schemes ability to obtain timely, accurate and unbiased Strata Management services.


I love working with small to mid-size schemes and getting to know and understand my owners and their needs, whilst create cost saving concepts and following the Strata Schemes Management Act. As an efficient and skilled manager, experienced mediator and with extensive industry knowledge you are guaranteed quality Strata Management services.


As a new business in the Northern Rivers, I aim to exceed your schemes expectations and current experiences within the Strata sphere. I welcome you to join Virtual Strata and get to know me as your Strata Manager.


FEATURES

Experienced & Licenced

20 years' experience, qualified and knowledgeable Class 1 Licenced Strata Manager and Real Estate Agent (Lic.1662640). With a Bachelor of Commerce (major in Business Law), Diploma of Finance & Broking, we give you the right advice.

Full Financial Reports

Budgets, income and expenditure statements, cash management and detailed expense reports. Compare year on year accounts. Monthly reports emailed to Commitee Members. Individual trust accounts held with Macquarie Bank & personalised Bpay & DEFT account per lot.

Insurance Management

No commissions. We take a fee based on the premium paid (ex-levies & GST), allowing you to utilise the cheaper insurance providers such as GIO, AAMI, etc. We still obtain quotes, manage claims, process renewals and much more. Recognised as an Authorised Representative 'AR' within the industry.

Face-to-Face or Online Annual Meetings

We love a 'face to face' meeting however we can facilitate online General or Commitee Meetings or alternatively we can come to you and host in person if within an hour radius of Northern Rivers / Southeast Queensland.

Fair Priced Fee Structure

Fair priced ‘further services’ fee where you can say goodbye to fluctuating administrative costs and accurately budget for strata services. Offering a cost effective ‘fixed fee’ option means your scheme pays a simple monthly administration fee, and a further additional services fee. No hidden charges, just a straightforward and predictable financial arrangement that puts you in control.

Secure Online Portal

Documents, invoices, reports uploaded to a portal that your scheme owns and manages regardless of who is managing your building. Accessible 24/7. Private owner levy history and daily reconciled accounts. Best thing - your Strata Scheme owns the data not an external third-party supplier.

JOIN NOW

Feel like becoming part of Virtual Strata? It's pretty easy...

Contact us now for a free quote

Call or email and let us know how many lots (units) you have, we will send a proposal and management agreement through. Email: hello@virtualstrata.com.au or phone: 0493 994 160

Share the quote with committee members or other owners

You will need to find out the owner's postal or email address. Alternatively contact your current agent for the 'strata roll' for this info. If you are on the committee, you legally are able to receive this.

Create the General Meeting notice

Known as a General Meeting (It can be the annual or a special meeting to discuss this topic), we can assist you to arrange this meeting and supply your scheme with a correct meeting notice or a motion to add to your upcoming AGM.

Hold the General Meeting and finalise minutes

We look forward to meeting your building owners to assist the change in management. You do not need to have your current strata manager present. We then finalise your minutes and contact the outgoing agents to initiate the change.

CONTACT US

  • Terranora NSW, Australia
  • 2486

Please send invoices to: invoices@virtualstrata.com.au NSW Licence number: 1662640 ABN: 91 663 547 395 ACN: 663 547 395

DIGITAL FORMS

Strata Search Form

For use by Legals, Strata Searchers & Potential Purchasers

Download

Pet Application Form

For owners & residents who wish to have a pet in their complex

Download

184 Certificate Request

For use by Legals, Strata Searchers & Potential Purchasers

Download

Renovation Request

For use by owners wanting to undertake renovations

Download

Update Owners Details

For owners & agents updating the strata file & notifying changes

Download

Testimonials

     

 Our strata plan is very happy with Michelle. After working with other various strata companies over the years we have final found a match for our needs. They are small which is great but still have all the same functions as a big strata company like website access etc. 

K Edmonds: Strata Owner
     

 Michelle has been our Strata Manager for a number of years now and we have always been completely satisfied with the service we received from her. She goes the extra mile with all of her clients and suggests solutions that are well thought out and also cost effective. Michelle is knowledgeable, respectful and very experienced, I would highly recommend her. 

N Brindle: Strata Committee Member
     

 Michelle is a great Strata Manager who understands the complexities of strata and is client focused. There are not many truly great strata managers out there, so we are lucky to have Michelle. She is a truly exemplary strata manager who I would be more than happy to recommend. Thanks for looking after us! 

M Vescio: Strata Owner

 xxxx